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Perhaps the biggest thing since Google, Facebook is a social epidemic that began on college campuses as a way for students to “connect.”  Facebook is now 150 million users strong in 170 countries represented by 35 languages and growing strong (FB grew 85% in 2008).  Within the past year facebook has targeted the private sector for its newest pool of users.  With the new service titled “pages”, which provides a presence for an organization, product, or public personality in the realm of facebook.  For a business, this presents many possibilities, possibilities that are cost effective and possibly addicting.  A series of facebook blog posts ensues covering the Facebook Revolution. Let’s get started on getting started.

Before heading over to facebook you should consider what is achievable through an account on facebook:

• Connecting With Customers – Facebook brings B2C communication to a new level of direct communication.  Reviews can be written, discussions started, and comments made about your business.  Communication in facebook is mutual, fun and comfortable for both parties.

• Informing Customers – “Fans”, the facebook equivalent to customers, to your page will receive updates whenever you post them.  Perhaps your business now offers a new product line; post it on facebook and inform your “fans” instantaneously.

• Brand Management - Your facebook page is an extension of your brand.  By adding information, photos, updates, videos, and applications your page acts as the digital version of your brand which users may interact with.  Facebook personifies your brand and allows extra value to be attached to your brand.

• Brand Awareness - Creating a business account allows other users of facebook to subscribe to your page as a “fan.”  Gaining fans is the facebook equivalent to creating brand awareness.  A bonus to generating fans is that once someone becomes a fan, a link to your page is then displayed on their page; viral campaign anyone???

These 4 things are just the tip of the benefits-facebook-provides-iceberg.  Social media is a young and undiscovered business phenomenon with its full potential yet to be realized.  You may feel overwhelmed by the size of facebook at first, but you must remember to start small and build your page’s elements one by one. Follow this link to start a page for your business.  Complete the forms and be prepared for your journey into facebook.

Stay tuned as we continue our facebook journey next with the wall and finding friends!